Gear up: Dropbox unexpectedly quit [Windows 10/eleven Guide]

Madalina has been a Windows fan ever since she got her hands on her outset Windows XP reckoner. She is interested in all things engineering, peculiarly emerging technologies -- AI and Deoxyribonucleic acid computing in... Read more than

Updated:

Posted: June 2018

  • Getting to the bottom of Dropbox crashing bug in Windows ten tin feel overwhelming these days.
  • It's crucial to ask the right questions beginning to observe the root problem apace and apply the all-time tips.
  • Find extra guidance for quality services just by taking a await at our Spider web Cloud Storage section also.
  • In similar cases, the problem might be on your finish, so check out our Web App Troubleshooting Hub.

Fix Dropbox crashing issues

XINSTALL Past CLICKING THE DOWNLOAD FILE

Millions of users rely on Dropbox to store, access, and share their documents. This cloud storage service allows users to create a defended folder on their computers.

As expected, this will be synchronized and then that they can access the aforementioned content irrespective of the device they utilize. Dropbox is a complex service, and sometimes information technology'southward afflicted by various technical issues.

Ane of the well-nigh frequent bugs causes Dropbox to immediately close when users launch it. The Dropbox binder disappears from the screen, preventing files from syncing.

If yous're experiencing Dropbox crashes in Windows 10, follow the steps listed below to solve this problem. Only before that, here are some more potential issues.

What can I practise if the Dropbox app crashes equally soon equally it opens?

  1. Disable your antivirus/add Dropbox to the exception list
  2. Uninstall and then reinstall Dropbox
  3. Use an error-free culling – Zoolz
  4. Install Dropbox from the Ambassador account
  5. Attempt installing Dropbox from the Microsoft Shop
  6. Check your firewall and add Dropbox to the exception listing
  7. Disable your antivirus
  8. Run the App Troubleshooter
  9. Uninstall the latest update

1. Disable your antivirus/add Dropbox to the exception list

Vipre

If Dropbox keeps crashing, peradventure your antivirus but blocks information technology. To prevent that, y'all should find your way into Settings and add Dropbox to the list of exceptions.

Another option that nosotros strongly recommend is to alter your antivirus. Long story curt, Vipre is the to the lowest degree intrusive solution that you tin can currently notice and it brings much more to the tabular array.

Well, it includes some useful bonus features not establish in similar antivirus choices, including anti-threat protection and free, full-calibration tech support.

It ever comes a fourth dimension when extra aid for getting rid of a particularly stubborn piece of malware is required. In such cases, you'll feel happier than always for choosing Vipre over any other solution.

Vipre Antivirus Plus

Vipre Antivirus Plus

In improver to making your forget all virtually Dropbox crashing issue, Vipre includes gratuitous support and laurels-winning protection!

two. Uninstall and so reinstall Dropbox

uninstall and then reinstall Dropbox
  1. Become to Programs and Features > select Dropbox.
  2. Click Uninstall > restart your computer.
  3. Delete the Dropbox metadata folder:
    • Open a Windows File Explorer.
    • Type %LOCALAPPDATA% into the address bar.
    • Delete the folder Dropbox from the results.
    • If you cannot find a Dropbox folder inside %LOCALAPPDATA%, get to %APPDATA% instead, and delete the Dropbox folder in that location.
  4. Go to Dropbox's website to install the app again.
  5. Utilize any Selective Sync settings valid prior to the reinstall > wait until Dropbox reindexes your files.

3. Utilise an fault-free alternative – Zoolz

use Zoolz

When you lack the time to get through all these troubleshooting steps, allow u.s. tell you more about an approach that can move things along.

Dropbox was your initial pick, that'southward true. However, this doesn't mean that you cannot give a try to an fault-free culling such every bit Zoolz.

Yous're about to savor quite a few major advantages: no speed or size limits placed on uploads and downloads, ultra-secure AWS infrastructure, as well as multi-faceted fill-in.

Moreover, information technology'southward known to have a minimum performance impact on end-user, and then you'll continue your daily activities and never worry about Zoolz crashing or interfering with your organization in any way.

Zoolz

Zoolz

If you lot're tired of Dropbox crashing issues, try out Zoolz. This tool truly is user-friendly and error-free!

iv. Update the Windows OS

try to update the Windows OS

Although the current state of your operating organisation probably has nothing to exercise with Dropbox, you never know with Windows updates.

Then, earlier proceeding to other solutions, make sure your operating system is up to date.

Not simply because of Dropbox, but keeping Windows up to date is highly recommended for security and compatibility reasons.

Expert Tip: Some PC issues are difficult to tackle, peculiarly when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an fault, your system may be partially cleaved. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

Having trouble updating your Windows? Check out this guide that will help y'all solve them in no time.

v. Install Dropbox from the Ambassador account

install Dropbox from Administrator account

Make sure that the Windows business relationship you install Dropbox on is an Ambassador business relationship. Some users also report that after they add a password to their Windows account, Dropbox stops crashing.

Apparently, the Dropbox crashes tin also be acquired by permission problems.

6. Try installing Dropbox from the Microsoft Store

You probably prefer the regular, win32 version of Dropbox, but at that place'south also a UWP version, and it's quite good. Additionally, UWP apps (should) work better in Windows 10, so yous really have cipher to lose.

Just head over to the Microsoft Shop, download and install the UWP version of Dropbox, and come across if y'all have more luck with this app.

7. Cheque your firewall and add Dropbox to the exception list

check your firewall
  1. Go to Search, type firewall, and open upWindows Defender Firewall.
  2. Become toAllow an app or feature through Windows Defender Firewall.
  3. Scroll down through the listing of apps, and find Dropbox.
  4. Brand sure to check bothPrivateandPublic.
  5. Save the changes and restart your computer.

Since Dropbox is non a offset-party program, at that place'southward a take chances Windows Firewall volition block it.

If that's the case, you don't really need to fully disable the firewall to make Dropbox working. You lot can just add it to the exceptions list by using the in a higher place steps.

viii. Run the App Troubleshooter

App Troubleshooter
  1. Go to Settings.
  2. Navigate toUpdates & Security >Troubleshoot.
  3. ClickWindows Store Apps and chooseRun the troubleshooter.
  4. Wait for the troubleshooter to cease the process.
  5. Restart your PC.

If you're having problems with the UWP version of the app, you should run the built-in app troubleshooter to potentially resolve the problems.

If you're having trouble opening the Settings app, but cheque out this detailed guide to solve the issue.

If the Troubleshooter stops before completing the process, fix information technology with the help of this complete guide.

9. Uninstall the latest update

uninstall the latest update
  1. Go toSettings > Updates & Security >Windows Update.
  2. Go toUpdate history >Uninstall updates.
  3. At present, observe the latest update installed on your computer (you can sort updates past date), right-click it, and become to Uninstall.
  4. Restart your calculator.

Every bit we said in a higher place, you lot never know with Windows updates. And so, it's besides possible for a Windows update to disrupt your system, and break some apps or programs.

If installing the latest updates didn't become the job washed (or even made the problem worse), let's flip the philosophy and uninstall the latest Windows update. Employ the above steps in that regard.

Do note that Dropbox issues may take diverse forms. To exist more than precise, users often mutter virtually:

  • Dropbox keeps crashing– If Dropbox crashes, it'll usually requite you an error message. Then, apply that message to determine how to resolve the trouble.
  • Dropbox keeps indexing– It'south also common for Dropbox to go stuck indexing. If that'south what bothers you, apply the solutions from this article.
  • Dropbox not connecting– If you have problems connecting Dropbox to the internet, make sure everything's alright with your internet connection. If everything'south fine, move on to the solutions listed below.
  • Dropbox not syncing– The same applies to sync problems with Dropbox.

These above solutions should assistance you to ready Dropbox's annoying crashes. If you've run into other workarounds to set up this problem, list the troubleshooting steps in the comments section below.